Feedback

We all understand how important feedback is during communication and in the systems.

A use case
Imagine you can't see the mobile screen. You are trying to click something. How do you know if your click went through? You can't see the button enlarged! Do you hear your screen reader to read out your click action? Do you expect your mobile to give you a vibrate notification?

Another
You are having a conversation. You don't understand the other person's reactions or intentions. Do you observe or assume or ask? 

We give and seek feedback in many ways. By doing so, we also experience how it works and how it doesn't work every time we try. Feedback mechanisms are tricky indeed!

You run into all types of specimens (let me tell you I have been such a specimen myself) :
You come across those who are conducive to feedback. Some are paranoid. Some resist. Some ignore and some listen but don't care.

For progress, building a robust feedback systems that keep communication channels alive is a challenging task for any organization.

#feedback #progress #commitment #challenge